Terms and Conditions

Last updated: 9 November 2026

1. About these terms
2. Who we are
3. What we offer
4. Prices and payment
5. Access and delivery
6. Refunds
7. No guarantee of registration
8. Build Your Year, On Purpose
9. The 1:1 Program
10. Using our materials
11. Your responsibilities
12. Privacy
13. Our liability
14. Changes to these terms
15. Governing law
16. Contact us

1. About these terms

These terms apply when you use our website, take the Family Foundation Scorecard, or buy any of our family education products. By buying a product, you agree to these terms. If you don't agree, please don't buy.

"We", "us" and "our" means Apogee Australia Pty Ltd (ABN 82 678 458 672). "You" means the person buying or using our products, on behalf of their family.

2. Who we are

Apogee Australia Pty Ltd, ABN 82 678 458 672, based in Queensland, Australia.

Email: admin@apogeeaustralia.com.au

3. What we offer

• Family Foundation Scorecard (free): a short questionnaire with a general result and suggestions.
• Family Education Starter Kit: digital resources, including recorded videos, printable worksheets and an annotated example.
• Build Your Year, On Purpose: a self-paced digital program of 13 modules and a guided builder, where you create your family's framework and a draft program summary. See section 8.
• 1:1 Program: a 12-month program with personal sessions. See section 9.

We describe each product on its sales page. We aim to keep those descriptions accurate. We may update or improve content over time.

4. Prices and payment

• All prices are in Australian dollars (AUD) and include GST.
• Prices are per family, not per child.
• Payments are processed securely by Stripe. We don't see or store your card details.
• Founding or introductory prices may be offered for a limited time. The price you pay is the price shown at checkout.
• If you're on a payment plan, you agree to make every scheduled payment for the full plan. See section 9.

5. Access and delivery

The Starter Kit is a digital download. As soon as your payment goes through, you're taken to your download page with instant access to every file and video, and we email you the same links. Nothing is posted to you.

The 1:1 Program also starts the moment you pay: you get instant access to the Starter Kit, your booking link and your intake form, and your first session is held within 5 business days.

If you don't receive your links, check your spam folder, then email us and we'll send them again. Some videos are hosted on YouTube as private, unlisted links. Please keep those links within your family.

6. Refunds

No change-of-mind refunds once purchased

Because you get instant access to our digital content as soon as you pay, and it can't be returned once accessed, we don't offer refunds once you've purchased if you change your mind, find you no longer need the product, or decide it isn't for you. This applies to:

• the Family Education Starter Kit
• Build Your Year, On Purpose
• the 1:1 Program, including any sessions you don't use
• gifts, for both the buyer and the recipient.

Please read the sales page carefully before you buy. At checkout, you'll be asked to agree to these terms.

If something is wrong

Email us at admin@apogeeaustralia.com.au with your name, the email you used to buy, and what the problem is. We'll work with you to put it right.

7. No guarantee of registration

Our products give general information and guidance about family education. They are not legal advice, and they are not tailored to the rules of any particular state or territory.

• Home education requirements, including registration and reporting, are set by each Australian state and territory and can change.
• We don't guarantee that you'll be granted registration, that your registration will be renewed, or that any plan, summary or report you prepare will be accepted by an authority.
• You're responsible for checking the current requirements where you live and for what you submit. We recommend checking with your state or territory's home education authority before you apply or report.
• Examples in our materials, including the annotated example, show one family's approach. Your situation, and what's required of you, may be different.

8. Build Your Year, On Purpose

Your draft program summary is yours to check and submit

• The builder produces a draft program summary based entirely on your answers. Apogee doesn't review or approve it.
• You're responsible for checking it against your state or territory's current requirements, for editing it, and for what you submit. It's general guidance only and doesn't guarantee registration.

The Story of Our Year

• The Story of Our Year produces a sample of your year. You're responsible for your state or territory's reporting requirements, and it doesn't guarantee successful reporting.

Your progress

• Your progress is saved on your device and browser only. We can't see or recover it if it's lost, so use the same device each time and keep a progress download as a backup.

Credits

• If you've bought the Starter Kit, you get $97 off Build Your Year, On Purpose if you buy it within 14 days of buying the Starter Kit. If you bought the Starter Kit before 9 November 2026, you have until 23 November 2026. One credit per family, for the Starter Kit purchase it came from.
• Within 30 days of buying Build Your Year, On Purpose, the $497 you paid counts toward the 1:1 Program.
• Credits can't be exchanged for cash or transferred to anyone else.

9. The 1:1 Program

• Your first sit-down session will be held within 5 business days of your purchase, unless you ask for a later date.
• The program runs for 12 months from your first session.
• Sessions are held online. In-person sessions are only available on the Sunshine Coast, Queensland.
• It includes the sessions and materials described on its sales page at the time you buy. Your program summary is written with you, and you remain responsible for checking it and for what you submit (see section 7).
• Support is provided in your dedicated 1:1 sessions only. It doesn't include support by phone, message or email between sessions, other than booking and admin.
• The monthly group sessions are for families enrolled in the 1:1 Program.
• To reschedule a session, please give us at least 5 days' notice. Sessions cancelled with less notice, or missed, may not be rescheduled. Unused sessions don't carry over past the 12 months and aren't refunded.
• If you're paying in instalments, you agree to pay the full program price, even if you stop attending, unless you're entitled to a remedy under the Australian Consumer Law.

Gifts

• You can buy the Starter Kit, Build Your Year, On Purpose or the 1:1 Program as a gift. The gift belongs to the person you give it to, and their family uses it under these terms.
• Gifts can't be exchanged for cash. Change-of-mind refunds don't apply to gifts, for the buyer or the recipient. Your Australian Consumer Law rights still apply.
• When you buy the 1:1 Program as a gift, you confirm the recipient knows about it and can commit to the sessions. In-person sessions are only available on the Sunshine Coast.
• Please make sure the recipient's details are correct. If a gift email doesn't arrive, contact us and we'll resend it.

10. Using our materials

Everything in our products, including videos, worksheets, maps, examples and text, belongs to Apogee Australia or is used with permission.

When you buy, you get a personal licence to use the materials within your own family. You can print copies for your household. You may not:

• share, forward, upload or publish the files, download links or video links
• resell, copy or adapt the materials for others, or use them in a business, school, co-op or group without our written permission.

If these terms are breached, we may remove your access.

11. Your responsibilities

• You're responsible for your children's education, wellbeing and safety, and for the decisions you make using our materials.
• Please give us accurate details when you buy, so we can deliver your products.
• Please be respectful in sessions and group calls. We may remove anyone from a group session whose behaviour is disrespectful or unsafe.

12. Privacy

We collect your name and email when you take the scorecard or buy, along with your scorecard answers. We use them to send your results and purchases, and to email you about our family education products. You can unsubscribe at any time. Payments are handled by Stripe, and emails are sent using EmailJS.

We don't sell your information. For full details, see our Privacy Policy.

13. Our liability

To the extent the law allows, we aren't liable for any indirect loss, or for any loss arising from decisions you make based on general guidance in our materials, including decisions about registration or reporting.

This section doesn't limit your rights under the Australian Consumer Law or any other law that can't be excluded.

14. Changes to these terms

We may update these terms from time to time. The version on this page when you buy applies to that purchase. If we make a change that affects something you've already bought, we'll let you know by email.

15. Governing law

These terms are governed by the laws of Queensland, Australia, where our business is based.

16. Contact us

Questions about these terms, or a problem with a purchase? Email admin@apogeeaustralia.com.au.